As part of our commitment to you, all Olivia Quido Skincare purchases are backed by our 100% satisfaction guarantee. If you are not satisfied with any of the products you have purchased at oskinmedspa.com, you may return them within 30 days. If your product is outside of the 30 day return policy window, please feel free to contact one of our customer service representatives for further assistance. Your satisfaction is our top priority.
Note: If your order arrived damaged or defective, please bypass the instructions below and call (877) 675-4648, Monday through Friday, 10 AM – 6 PM PST.
Before shipping your return we recommend that you review our entire return guidelines below:
1. Email us at email@example.com or call (877) 675-4648. Please include your order number and a list of the item(s) you’d like to return.
2. Include all parts, pieces, printed materials, and accessories, along with the product’s original packaging. If you still have it, please include a copy of your packing slip.
3. Mail your return to:
O Skin Med Spa 369 Los Cerritos Center, Cerritos, CA 90703
You are responsible for return shipping charges. To ensure that we receive your return, we recommend using a method of shipment with tracking and insurance.
Returns will be processed and approved credits issued within five business days of receipt.